Privacy Policy

At Graham's Electrical, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from our e-commerce store.

By using Graham's Electrical website and services, you consent to the data practices described in this policy.

Information We Collect:

1. Personal Information: When you visit our website or make a purchase, we collect personal information such as your name, email address, phone number, shipping address, and payment information.

2. Device Information: We automatically collect certain information about your device, including your IP address, browser type, operating system, and cookies that are installed on your device.

How We Use Your Information:

1. Order Processing: We use your personal information to process and fulfil your orders, including shipping, delivery, and customer support.

2. Communication: We may use your contact information to communicate with you about your orders, provide updates, and respond to inquiries.

3. Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.

4. Improvements: We use collected data to analyse trends, improve our website, and enhance our services based on customer preferences and behaviours.

Data Security:

We implement security measures to protect your personal information and maintain its accuracy. We use industry-standard encryption technology to safeguard sensitive data transmitted during online transactions.

Disclosure of Information:

We may disclose your personal information to third parties, such as shipping carriers and payment processors, to fulfil your orders. However, we do not sell or rent your personal information to other companies or individuals.

Cookies:

Our website uses cookies to enhance your browsing experience and collect information about how you interact with our site. You can modify your browser settings to disable cookies, although this may affect certain functionalities of our website.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these sites.

Children's Privacy:

Graham's Electrical does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will promptly delete it.

Updates to Privacy Policy:

We may update our Privacy Policy periodically to reflect changes in our data practices. We will notify you of any significant updates by posting a revised version on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at grahams.electrcial@hotmail.com.

This Privacy Policy was last updated on 02/05/2024.

By using our website and services, you agree to the terms of this Privacy Policy